Satisfaction with 911 response

Citizen satisfaction with 911 response should be top-rated on a 5-point scale

Analysis of Progress
Metric Definition
Why Track It?
Data

Citizen satisfaction with 911 response relates to how well the city is dealing with emergency situations. We track this measure using survey results on a 5-point scale.

We track this measure because citizen satisfaction and safety in the city are two important aspects of Metropolis. Citizens need to be able to trust the 911 response they receive and we need to monitor whether our emergency services are meeting our citizens' needs.